Who We Are
Who We AreBX Solutions is an Internet Service Provider (ISP) located in Fresno, California, with more than 12,000 POPs throughout the US. We’ve been in business for more than 10 years, supporting more than 100 other ISPs and many thousands of end-users. More than 90% of our support staff possess IT degrees with additional certifications and approximately 50% are bilingual.
What We Do
At BX Solutions, we focus on providing technical support services, either independently or as part of the full-service ISP service. At present, we are providing services to more than 100 different brands. Our customers know they can rely on us to provide dependable services and high-quality customer support, so they can focus on growing their subscriber base. As described on our Products and Services Page, we can provide all of the support services necessary to an Internet Service Provider, or we can supplement your existing services through several different service packages.
What Makes Us Unique
Our combination of proven industry tools, comprehensive systems, and experienced IT staff enables us to seamlessly transition and support any brand. Your subscribers will never know that it isn't your network or staff. Additionally, we do not outsource our technical support. This enables us to have more control over the quality of our service and to achieve faster response and resolution times, translating to higher customer satisfaction and retention rates. Our support staff is comprised of IT professionals. We provide outstanding service and support!
Why Use Us
Time is tight and resources are always limited. You can stop worrying about your systems outages, capital investment, and technical support and build your top line. Focus on attracting new customers while we focus on retaining your current customers. That’s our business and it’s where we excel! Our IT Staff is technical and stable and we’ve been developing our network and systems for 10 + years.
More Information
For more information, call (866-487-3244 x 5220) or e-mail us today at sales@bx-solutions.com.